About Us:
Blue Ribbon Taxi

Since 1993, we’ve focused on reliable service, steady fares, and professional drivers across the Greater Chicago Area.

Our Mission

Blue Ribbon Taxi is focused on safe, high-quality transportation and true customer satisfaction across the Chicago metropolitan area.

The mission of Blue Ribbon Taxi is to provide a full range of safe, high-quality transportation services to the general public, hospitals and health care agencies, corporate accounts and TAP customers, throughout the Chicago metropolitan area.

Blue Ribbon’s core value is based on a commitment to customer satisfaction. Our management and employees know that our vision of success can only be realized if we provide each and every customer with the very best in timely and safe transportation services.

Management Philosophy

Teamwork

Develop a strong team climate, improve communication and participation, encourage decision-making, and resolve conflicts. Benefit: ownership and commitment.

Empowerment

Move from dependence to interdependence, share information, create autonomy, and enable self-managed teams. Benefit: unleashed creativity.

Attitude

Align everyone around a unifying purpose and vision, with managers acting as facilitators. Benefit: high-performing, self-directed teams.

Management

Lead with clear vision and facilitation rather than hierarchy. Benefit: high-performing, self-directed teams that deliver consistent, reliable service.

Goals

Clear, measurable focus areas guiding service excellence and sustainable growth.

Customer Focus

To be recognized by our valued customers and professional colleagues as the premier taxicab service company in the Chicagoland region.

Financial Focus

To increase overall profitability each year for the next three years while positioning the organization to meet evolving customer needs in the new millennium.

Business Process Focus

To create and nurture a team-oriented operating culture focused on continually improving core business processes to better serve our valued customers.

Learning and Growth Focus

To build a foundation for sustainable growth and position the business to add customer value across all aspects of our work.